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That's why we've created the following list to make the whole thing simpler. Click “Read More” to find out more.
We also have several shipping locations around the world, including Italy, Hong Kong, Australia, and the US (which is a partner drop ship location).
Since 2006, we have shipped to more than 100 countries around the globe.
We’ll ship your order from one of our 4 logistics facilities around the world depending on where the product is originally sourced. Our goal is to get the product to you as quickly and efficiently as possible!
It will look like this: CA0123456789G.
However, if your parcel has already been shipped, we unfortunately cannot make any changes to your order. You will need to contact us when you receive your package to arrange for returns or exchanges.
As soon as your order is shipped, you will receive an email with the tracking information so that you can know where your purchase is at any moment.
If you've not received your order confirmation email, or have accidentally lost it, just contact us and we can assist in finding the order details.Let's face it — buying from the internet can be difficult and time-consuming. Therefore, we've introduced a hassle-free process which includes a 100 days return policy for your order (prescription lenses are also included).
If you want to submit your return request, click here.
For further details, please click "Read More".
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Customer Service hotline
833-666-0288
Available Mon - Fri,
from 9am - 6pm EST
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24/7 everyday
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At Smartbuyglasses, we value our customers and ensure that you can find the answers you are looking for!
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