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WELCOME TO
SmartBuyGlasses Help Centre
Whether or not you are a New or Existing customer, it is easy to navigate around our SmartBuyGlasses website.New Customers
If you have questions about purchasing glasses, frames, payments, optical prescription or our shipping process then browse through the following pages to help you make the right eyewear choice.
If you have questions about purchasing glasses, frames, payments, optical prescription or our shipping process then browse through the following pages to help you make the right eyewear choice.
- FAQ - All your questions answered
- Shipping - Understand our delivery times
- Buying Guide - Learn more about buying eyewear online
Existing Customers
Thank you for shopping with us at SmartBuyGlasses. If you want to check your order status, simply click on the button below:
Thank you for shopping with us at SmartBuyGlasses. If you want to check your order status, simply click on the button below:
Contact Details
1800 881 0508
Operators are available only after normal working hours. To better serve our customers, our call centre is staffed from Monday - Friday 24/7 (except from 9:00am to 1:00pm), Eastern standard time. Sunday from 1:00pm to 12:00am, Eastern standard time.
Toll Free Phone
Operators are available only after normal working hours. To better serve our customers, our call centre is staffed from Monday - Friday 24/7 (except from 9:00am to 1:00pm), Eastern standard time. Sunday from 1:00pm to 12:00am, Eastern standard time.
Available only after normal working hours. To better serve our customers, our call centre is staffed in the evenings from Monday - Friday, 9:30pm to 9:00am, Eastern standard time.
Live Chat
1-604-608-3175
(Available 24 Hours a Day)
Please leave your email address when faxing to us.
Business Fax
(Available 24 Hours a Day)
Please leave your email address when faxing to us.
customerservice@smartbuyglasses.ca
To ensure proper email delivery, please add our email address to your address book.
eMail us
To ensure proper email delivery, please add our email address to your address book.
Mail Address
SmartBuyGlasses Optical
360-1755 Robson Street
Vancouver, BC
V6G 3B7
Canada
SmartBuyGlasses Optical
360-1755 Robson Street
Vancouver, BC
V6G 3B7
Canada
Italian Address
SmartBuyGlasses Optical
Via Drovetti 18
10138 TORINO
ITALY
Fax: 39-011-051-1562
Via Drovetti 18
10138 TORINO
ITALY
Fax: 39-011-051-1562
FREE Instant C$19.95
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